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Project Coordinator

Department: Asset Management
Location: Wilmington, MA

DB Roberts seeks a client relations professional to manage Vendor Managed Inventory systems at existing and emerging accounts on the East Coast. This position serves as a liaison between DB Roberts and its clients, ensuring excellent customer service and client satisfaction through active client and programs management. You'll work closely with DB Roberts’ sales teams, IT, Vendors, and customers to ensure a smooth program launch and ongoing systems management. The candidate will be the DB Roberts expert of all types of inventory management system for the East Coast Region. This is a crucial new position in an exciting, growing culture.

Responsibilities:

  • Strategic Accounts - Holding an initial customer VMI Presentation meeting, to determine the best fit program for each account.
  • Manage new client VMI Program Installations from start to finish to ensure a successful implementation
  • Developing implementation timelines, establishing min/max's and cross-referencing, and inventory prep, software/hardware requirements.
  • Manage creative service solutions for existing clients, and assist sales in capturing new client opportunities.
  • Serve as contact for service and technology related issues for DB Roberts sales team.
  • Prepare for and conduct business reviews with sales team.
  • Develop and document implementations, legal documents, program details and maintenance schedules.
  • Share best practices internally to aid in growth and improvement of account management, sales, and logistics teams.
  • Managing contract obligations customers and third party vending solutions
  • Travel required.

Education and/or Experience:

Bachelor's degree (B. A.) from four-year college or university; or four plus years related inventory management/logistics experience; or equivalent combination of education and experience. Experience with inventory programs, or fastener electronic/component distribution sales or closely related field preferred. Excel and Power Point experience is a must.

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